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iPhones have been a great asset for years and have been quite successful in the market. Although the majority of iPhone users have seamless experiences, there are a few who can face touchscreen issues, making it difficult to use the device seamlessly. If your iPhone’s touch screen is not working, it can be quite frustrating and inconvenient. In this blog post, we will be sharing multiple methods for resetting the iPhone when the touch screen is not working.
This comprehensive guide will share simple methods that can help you reset your iPhone in different ways. We will cover different methods that are appropriate for different situations. Whether you are tech-savvy or a novice user, this article will guide you step-by-step with clear instructions to help you resolve the iPhone’s touch screen issues.
Video Tutorial:
Why You Need to Reset iPhone If Touch Screen Not Working?
If your iPhone’s touchscreen is unresponsive, the first thing you want to try is to restart your device. Restarting the iPhone resolves many issues without having to do anything complicated. However, if a simple restart does not resolve the issue, you may need to reset your iPhone. Resetting the iPhone will clear the RAM and free up storage space, optimizing it for best performance. Moreover, resetting your iPhone can help you to resolve many types of software issues, including the touchscreen’s unresponsiveness.
Resetting iPhone is also crucial when you are selling your device. You must reset the phone so that your personal information is wiped out completely. If the touch screen is not working, you cannot reset it from the interface. But don’t worry, there are different ways to reset your iPhone without using the touch screen.
Method 1: Factory reset via iTunes
This method is a little more complicated than the other methods, so it is essential to follow the steps carefully.
Pre-requisites: A computer with iTunes installed and a charging cable
1. Connect your iPhone to your computer via the charging cable.
2. Launch iTunes on your computer.
3. Click on the iPhone icon at the top of the window.
4. Select the ‘Summary’ option located in the left sidebar.
5. Under the Summary tab, click on the ‘Restore iPhone’ button.
6. A window will appear asking if you want to back up your iPhone. If you have an available backup, you can do it. If not, you can skip this step.
7. Click on the ‘Restore’ button, and the restoration will begin.
8. Wait for the process to complete, and then follow the on-screen instructions to set up your iPhone as new or restore from backup.
Pros:
– This method is suitable for resetting an iPhone with a disabled touch screen.
– Restoring iPhone via iTunes ensures that your phone’s software remains up-to-date.
Cons:
– This method will erase your phone’s data. If you do not have a backup, you will lose all data.
Method 2: Hard reset via buttons
A hard reset is similar to a soft reset, except that it involves pressing a combination of buttons on your iPhone. This method is useful if your iPhone is stuck in a frozen state.
Pre-requisites: None
1. Press and hold the ‘Sleep/Wake’ button located at the top right of the iPhone and the ‘Home’ button located at the bottom center at the same time.
2. Keep holding both buttons until you see the Apple logo appear on the screen.
3. Release both buttons and wait for the iPhone to complete the reset process.
Pros:
– This method does not require a computer or iTunes.
– This method is suitable for resetting an iPhone with an unresponsive touch screen or buttons.
Cons:
– This method does not resolve software issues that may cause the touch screen to become unresponsive.
– A hard reset does not delete any data from the iPhone.
Method 3: DFU mode
When your iPhone touch screen is not working, and a hard reset does not resolve the issue, you can try putting it into DFU mode. DFU stands for Device Firmware Update mode, and it is used when you need to install custom firmware or restore an unresponsive iPhone.
Pre-requisites: A charging cable and a computer with iTunes installed
1. Connect your iPhone to the computer via the charging cable.
2. Press and hold the ‘Sleep/Wake’ button along with the ‘Home’ button on your iPhone simultaneously for 8 seconds.
3. Release the ‘Sleep/Wake’ button but continue to hold the ‘Home’ button for an additional 5 seconds.
4. Check your iPhone screen. It should be black, indicating it has entered DFU mode.
5. On your computer, an iTunes message will pop up, prompting you to restore or update your iPhone.
6. Select the ‘Restore’ option, and your iPhone will be restored.
Pros:
– This method can fix software issues that cause the touch screen to become unresponsive.
– This method ensures an original iOS version install on your iPhone.
Cons:
– This method is complicated and requires precise timing.
– DFU mode will erase your iPhone’s data completely.
What to Do If You Can’t Reset iPhone If Touch Screen Not Working?
If you are unable to reset your iPhone via the methods mentioned above, you can try the following fixes:
– Charge your iPhone. Sometimes an unresponsive screen may occur if the iPhone battery is low.
– Clean your iPhone screen. Dirt, debris, or oils on the screen can affect its functionality.
– Try force restarting your iPhone by following method 2.
– Try connecting your iPhone to a computer and accessing iTunes via USB.
Bonus Tip
An alternate way to reset your iPhone is through iCloud.com. Here are the steps:
1. Go to iCloud.com and sign in with your Apple ID.
2. Click on the ‘Find iPhone’ icon.
3. Select your iPhone from the list.
4. Click on ‘Erase iPhone.’
5. Type in your Apple ID and password to confirm.
5 FAQs
Q1: Is there any way to reset the iPhone without losing data?
A: No, resetting the iPhone will delete all data.
Q2: Why does the touch screen stop working?
A: The touch screen may stop working due to damage, software bugs, or hardware malfunction.
Q3: Is it safe to buy a used iPhone?
A: It can be risky as the phone may have defects or be blacklisted by carriers.
Q4: Can I reset my iPhone without a computer?
A: You can reset your iPhone via iCloud.com without a computer.
Q5: When should I reset my iPhone?
A: Resetting your iPhone should be the last resort when you are unable to fix any issues through other methods.
Final Thoughts
An unresponsive touch screen on your iPhone can be frustrating, but there are several ways to reset your iPhone. We hope this guide has helped you find a solution to your problem. Always remember to back up your data before resetting your iPhone. If you encounter any issues that you cannot resolve, you can always contact Apple support for assistance.