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Genshin Impact is one of the most popular adventure games in the world today, with millions of players worldwide. This game is available on many platforms, including Android. However, many Android users have reported encountering error code 9907 while playing Genshin Impact. This error code prevents them from launching the game, and it can be frustrating for players who have invested a lot of time in the game. In this article, we will discuss different methods to fix code 9907 on Genshin Impact for Android so that you can quickly get back to playing this fantastic game.
Video Tutorial:
What’s Needed
Before we dive into the methods of fixing code 9907, you need to have a few things to ensure everything goes smoothly. First, you need to have a stable internet connection to download any updates or patches to your Genshin Impact game. We also recommend checking your Android device’s storage space to make sure you have enough free space for all updates or patches needed. Finally, you should have patience as some of the methods may take some time to complete.
What Requires Your Focus?
To fix code 9907 on Genshin Impact, you will need to focus on the specific steps required in each method. Some of the methods involve uninstalling and reinstalling the game, which means you will lose any progress you may have made in the game, so be sure to link your account to your email or phone number to keep your progress safe. Additionally, some methods require you to update your Android smartphone’s operating system to ensure compatibility with the game.
Different Methods to Fix Code 9907 on Genshin Impact for Android
Method 1: Clear Cache and Data
Before embarking on more complex solutions, the first method involves clearing the cache and data for Genshin Impact. Clearing the cache and data may fix the error if it is caused by corrupted files.
Step 1: Open the Settings app on your Android device
Step 2: Tap on Apps or Application Manager
Step 3: Find Genshin Impact from the list and tap on it
Step 4: Tap on Clear Cache then Clear Data
Step 5: Restart your Android device and launch Genshin Impact
Pros: This method is straightforward and can resolve the issue in many cases.
Cons: Clearing cache and data may cause you to lose some data or settings from the game.
Method 2: Uninstall and Reinstall Genshin Impact
If clearing the cache and data did not work, you might consider uninstalling and reinstalling Genshin Impact.
Step 1: Long-press on the Genshin Impact icon
Step 2: Tap on Uninstall
Step 3: Open the Play Store and search for Genshin Impact
Step 4: Install the game and launch it
Pros: Reinstalling the game can fix the error if caused by a corrupt or improper installation.
Cons: Uninstalling and reinstalling Genshin Impact will wipe the game’s data, and you will need to start over again.
Method 3: Update Your Android Operating System
Genshin Impact has specific requirements for Android OS, so if you’re using an outdated operating system, it may cause the error code 9907.
Step 1: Open the Settings app on your Android device
Step 2: Tap on System
Step 3: Tap on System Update
Step 4: Tap on Check for Updates
Step 5: If an update is available, download and install it
Step 6: Launch Genshin Impact
Pros: Updating your Android OS can fix the error and other performance issues.
Cons: The update process may take a long time, and you may lose some data.
Method 4: Contact Customer Support
If none of the above methods work, you can contact Genshin Impact’s customer support for further assistance.
Step 1: Go to https://genshin.mihoyo.com/ and sign in to your account
Step 2: Click on the Help button
Step 3: Select your issue and describe it, including error code 9907
Step 4: Submit the ticket and wait for customer support to respond
Pros: Customer support can provide specialized solutions for different issues and help you fix the error.
Cons: Customer support may take a while to respond, and the solution may not be immediate.
Why Can’t I Fix Code 9907 on Genshin Impact for Android?
Sometimes, the error code 9907 may persist even after trying all the above methods. The following reasons may be blocking you from fixing the error:
1. Server Maintenance:
The Genshin Impact server can go down for maintenance or be busy during peak hours. If this is the case, you will not be able to launch the game, and you will have to wait for the server to come back up.
2. Incompatible Android version:
Genshin Impact may require a specific version of Android or higher. If your device has an older version, you will not be able to launch the game.
3. Corrupt APK installation:
If the Genshin Impact APK file is corrupt or improperly installed, it may cause the error code 9907, and you will have to reinstall it.
Implications and Recommendations
Error code 9907 can be frustrating and may result in lost progress and data for Genshin Impact players. To avoid this error, we recommend regularly updating your Android device’s operating system, checking for server maintenance schedules, and ensuring that you install APKs correctly. Additionally, linking your account with your email or phone number can safeguard your data if you need to uninstall and reinstall the game.
5 FAQs about Fixing Code 9907 on Genshin Impact for Android
Q1: How can I prevent error code 9907?
A: To prevent error code 9907, ensure that your Android device’s operating system is compatible with the Genshin Impact game. Regular updates are also essential to resolve bugs and other issues.
Q2: Is there a way to recover my lost data after uninstalling and reinstalling Genshin Impact?
A: Yes, if you linked your account with your email or phone number before uninstalling and reinstalling Genshin Impact, your progress and data should be restored after logging back in.
Q3: Why does error code 9907 appear?
A: Error code 9907 appears when there is a problem with the Genshin Impact game on your Android device. This can be caused by a corrupt installation or an incompatible operating system.
Q4: Is customer support reliable in fixing error code 9907?
A: Yes, customer support is reliable and available to help you fix error code 9907 and other technical issues you may face while playing Genshin Impact.
Q5: Can I fix error code 9907 myself, or do I need to seek professional help?
A: You can fix error code 9907 yourself by following the methods outlined in this article. If these methods do not work, you may contact customer support for further assistance.
Final Words
Error code 9907 can be frustrating and prevent you from playing Genshin Impact. However, with the methods discussed in this article, you can fix the error and continue playing the game without losing too much progress or data. We hope this article has been helpful in resolving your Genshin Impact issue.